What Makes Us Different


1)      Our office is UK based – we do not route calls to be answered offshore.


2)      Every PA is a native speaker of English.


3)     We do not use home workers.


4)      Staff turnover is very low – average length of service is over 4 years!


5)      We’re not a message factory. Each call is handled uniquely in order to maximise your revenue, not ours.


6)      Every call is answered with pride and efficiency.


7)      We adapt and grow with your company.


8)      Over time, we acquire and use knowledge of your business to help us look after your customers.


9)      We thrive on complexity and endeavour to carry out any task that can be done remotely.


10)   We are fully compliant under PCI DSS and Data Protection legislation.


11)    The quality of our service is fully transparent, measurable through call statistics and recordings if required.


12)   We work with many sectors of enterprise, from large corporations to sole traders, providing the same exacting standards to all.


13)   We do not use a queuing system. Your calls will be answered by a live operator.


14)   We offer a FREE TRIAL, without any commitment.


15)   You can always call us if you need to ask a question about a message we have taken, unlike some our competitors who will only accept queries by email.


16)  Each client is treated equally, and our pricing is structured fairly to reflect this.


17)  We use stable platforms for telephone lines and messaging systems, ensuring the highest quality and reliability.