Telephone Answering, Live Chat, Diary Management - all tailored to your business.

Most new enquiries still come in over the phone, and if you're missing calls then you're missing business. But we don't just answer the phone - we can answer your emails, handle your website live chat, respond Facebook messages, and other digital channels. All at the fraction of the cost of employing someone directly. We're always here for you and your customers.

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A telephone answering service.

Not sure how many calls you’re missing? Are this calls of any value? Let us help you with your business.

Our services

Telephone Answering

Reducing your missed call rate and increasing your profits Reducing your missed call rate is probably the quickest and most effective way to both improve your customer service and increase your profits. If your telephone enquiries bring in X amount of profit each month and you miss 25% of your calls, then if we answer more of your calls your profits will surely increase. Most of our clients don’t just want us to answer the phone when they can’t do it themselves, but need us to look after their callers and their customers as if they were our own. This what we do, and we’ll do more than just answer the phone. Another team working for your business that just happens to be in our office – instead of yours

What our clients say

Running a small business places huge demands on your valuable time, but you always need to be available to your clients or new potential clients.
Having a totally professional organisation that can handle inbound calls (they can also do outbound I believe) can be a huge benefit as you know that your incoming calls are going to be dealt with courteously and efficiently. Zebra connections answer your calls as if they are in your office, with your own script to ensure uniformity and the precision that you are looking. You are almost instantly updated with the details of the caller both with a text message and email to help manage your calls.
Zebra connections have been invaluable to my company for the 15 years they have supported me, ever since I missed that first call, and I have not missed one since.

Eric Chorley
GuardHome Limited
Dedicated To Your Security and Safety.

- Eric Chorley

I have just come from visiting a very old loyal client of mine who has asked me to convey her compliments to Linda who took her phone call this week on my behalf. My client commented on how helpful, professional she was and what a warm telephone manner she had.

- Audrey Doyle

We have used the services of Alan and his team at Zebra Connections for many years, as well as working together on projects to benefit both companies. Being personable, supportive and extremely professional Alan and his colleagues are highly recommended.

- Dave Morgan

Zebra have been there to support IDT from day one – we simply would not have grown from a one-man-band to a £3m+ company without their professionalism and reliability. Thanks!

- Ben Hollingsworth

I have had a few people recently comment on how nice and professional our receptionist is. One who recently visited us was expecting to walk into a big bustling office, which is exactly the impression I want to give, so please pass on my thanks to the girls for the great work.

- Gary O’Donnell

Get in touch for more

Free trial

We offer a FREE TRIAL, without any commitment. Contact us for more information.

Professional Service

We strive to meet the highest professional standards that would be expected of all our clients - from solicitors to doctors.


As well as being flexible and consistent, we aim for 100 per cent reliability that you and your callers can depend upon.


We work right across the business spectrum, from large corporations to sole traders, and from plumbers to psychiatrists.