At Zebra Connexions Ltd we recognise the importance of protecting your privacy in line with our legal responsibilities. This policy advises you on how we use any personal data or information you share with us, either via our website or other means of communication. This notice also covers use of your personal data or information when you become the recipient of services purchased through franchisees of Zeb Franchising Ltd. Your continued use of this site signifies your assent to this Privacy Policy.
Zebra Connexions Ltd is a company registered in England and Wales. Company Registration Number 05298938 VAT Number 848 362 303 Further details of Zebra Connexions Ltd can be found here: https://zebraconnections.co.uk/contact-us/ Zeb Franchising Ltd is a company registered in England and Wales. Company Registration Number 9381671 VAT Number 207096713 Details of Zeb Franchising Ltd franchisees can be found here: http://www.zebpa.co.uk/contact/
We collect personal data or information when you enter your details on forms on our website, when you contact us (in writing, by post, email, or posts and messages via the social media platforms that we support, or by telephone or SMS). We also collect personal information when you use our services, or the services of our Sub-Processors as supplied indirectly to our customers through Data Processor Agreements we have agreed with those Sub-Processors. This data processing is permitted by law under GDPR Article 6(1)(b) “processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract”.
When you contact us via this website, by completing a ‘contact us’ form, we may need to use your personal details to deal with your query or sales enquiry. The details may include your name, address, landline telephone/mobile number, and/or email and IP address. In the case of an enquiry on behalf of a company we may collect your company’s name, your position in the company; the company’s address, company’s email address and telephone number.
We keep personal information either: 1. to send you the information you have requested from our company, or 2. to comply with contractual requirements we have in place with our clients. Unless your enquiry results in the purchase of a service or product, or you have selected to receive news and promotional marketing which may be of interest to you, your personal details will be deleted from our systems 24 months after the conclusion of your enquiry.
When you purchase a service from Zebra Connexions Ltd, or a franchisee of Zeb Franchising Ltd, we will use the data supplied to fulfil your order. We will hold your details securely for the duration of the agreement. Your personal details will be deleted from our systems 12 months after the conclusion of the service or product purchased. Additional Personal Data Rules Applying to Mailbox Rental We are also required by law, under the Money Laundering Regulations 2017, to hold records for mailbox rental customers for a period of 5 years after the end of rental period. Why We Collect Personal Data We collect personal information to:
We are committed to IT security best practice under the Cyber Essentials scheme.
We do not hold any bank payment card details, these are held securely by our nominated payment partners, WorldPay or London & Zurich.
We only process data in line with Article 6(1)(b) of the General Data Protection Regulations where “processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.”
Personal data is only used by Zebra Connexions Ltd, or a franchisee of Zeb Franchising Ltd, for the purpose(s) detailed above. We share your personal information with select third party business partners where it is necessary to do so, for the purpose of providing the product or service you have enquired about, or purchased through Zebra Connexions Ltd or a franchisee of Zeb Franchising Ltd. We will share your personal information with authorities, (including the police, law enforcement agencies, credit reference and fraud prevention agencies and select other bodies), for:
We do not sell your personal information to any other third party, for any reason whatsoever. In cases where your personal information has been passed to a third party as part of provision of a product or service purchased, you may need to contact the third party directly in relation to their continued use of your personal information.
We may record telephone conversations but only for specific purposes, which will meet one or more of the following conditions so as to be deemed lawful under GDPR: The parties involved in the call have given consent to be recorded
Zebra Connexions Ltd and franchisees of Zeb Franchising Ltd are committed to keeping your personal information secure. All personal information is stored on a secure server to protect it from being accessed or used inappropriately.
Zebra Connexions Ltd and franchisees of Zeb Franchising Ltd will endeavour to ensure that your personal information is kept as accurate and up to date as far as is reasonably possible. Where you have opted-in to receive news, periodic offers, or promotional email marketing, we will use only relevant personal information to contact you.
You can access your personal information at any time by contacting Zebra Connexions Ltd and/or franchisees of Zeb Franchising Ltd. News, Offers and Promotional Email Marketing Where you have selected to receive news, periodic offers, or promotional email marketing, we will use only relevant personal information to contact you. We may communicate with you by email, post, phone, SMS text message and social media posts and messaging where you have provided consent at the time we collect your personal information.
You can change your personal information and marketing preferences at any time by contacting us. However our use of your personal information will not be affected by the opt-ins or opt-outs you select, if you have provided information to us or through other means. If you do not wish to receive information by email from Zebra Connexions Ltd and franchisees of Zeb Franchising, please use the unsubscribe feature on any promotional email received, email us quoting, ‘please unsubscribe me’ in the subject line, or use our ‘contact us’ form to request that your details are removed from our database. In this case, we will only retain your personal information, where our legal or regulatory obligations require us to do so.
You can contact us via email at [email protected] to ask us what what personal data we hold on you. If you wish to request details of personal information held on systems and in hard copy, that is stored by franchisees of Zeb Franchising Ltd, then please contact the appropriate franchisee directly.
Zebra Connexions Ltd and/or franchisees of Zeb Franchising collect your personal information:
Transferral of Personal Data Outside the UK Zebra Connexions Ltd and/or franchisees of Zeb Franchising Ltd may need to transfer your personal information to third parties located outside the UK. If we do, we will ensure that information is protected to a level which meets the requirements of UK law.
The data controller is Zebra Connexions Ltd
Our website, emails and social media pages may contain links to websites operated by third parties. Zebra Connexions Ltd and/or franchisees of Zeb Franchising are not responsible for privacy notices, policies, services offered, or other site content displayed on third party websites.
We review our privacy notice and policy regularly and will display the current version on this webpage. Last updated September 2021.
