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Besides taking messages and booking appointments we also offer outsourced medical secretary services.

These include:

  1. Liaising with hospital and operating theatre staff.
  2. Finding and booking anaesthetists (we know how time consuming this can be!).
  3. Compiling and maintaining operating lists.
  4. Providing patient care with a sympathetic ear.
  5. Liaising with insurance companies.
  6. Arranging scans and tests.
  7. Maintaining recalls.
  8. Sending out appointment letters.

Please call Kaye or Alan 0800 046 7193 for further details.

Zebra Conenctions

A Medical PA or secretary - available on demand - easing your patient journey.

Not just a friendly voice at the end of the phone helping to reduce patient anxiety. But a PA helping with admin, reducing your workload and increasing efficiency.
Step 1
Taking Instructions

We'll take as long as it requires to gather all the information we need to provide the professional service you're looking for. We'll liaise with you to produce the necessary documents to help us understand your requirements. This might require a set up fee.

Step 3
Training & Familiarisation

Probably the most important part of the process. We'll want to become as familiar as possible with your needs before going live.

Step 3
Going Live

Once we're all set up, we'll test everything this end and send you a confirmation email saying we're ready for you to divert your calls to us. But this isn't the end of process, as we'll adapt and change any aspect of the service if you need us to. There will typically be a bedding-in period.

Hear what our existing clients have to say:

  • I have just come from visiting a very old loyal client of mine who has asked me to convey her compliments to Linda who took her phone call this week on my behalf. My patient commented on how helpful and professional she was and what a warm telephone manner she had.
Audrey Doyle, Feet First
  • Some years ago, we had great difficulty finding someone to fill the part-time role of secretary within our Harley Street urology practice. After recruiting someone who we felt would be of a suitable calibre we would then find that they either left or went on long-term sick leave. Furthermore, they were constantly having their work interrupted by phone calls, which continued to come in at all times of day. We then had this service recommended to us and the issues of continuity of cover and patient contact that we were previously faced with were solved.
    Prof V
  • My wonderful dedicated secretary has been with me for many years now, but owing to family commitments, she has always had to leave at 4pm everyday. This left my gastroenterology practice with a gap of around two hours at the end of each day which needed to be filled. This has now been performed admirably and my workload is much reduced. My diary is full and patients can always get through to my office.
    Prof T
Services we offer

Telephone Answering

All calls, whether from patients or other service providers are handled with sensitivity and care. We'll take down whatever information you need, such as insurance details, emails and addresses.
Learn more
Services we offer

Clinic Management

We'll work with any online diary, calendar or CRM system to help you manage your bookings.
Learn more
Services we offer

Secretarial Support

We offer enhanced diary management services, including sending out letters, dealing with emails, liaising with service providers and general admin.
Learn more

Get your quote today!

For more information on this service please fill in the form below and a member of the team would be happy to help.

24/7 provision available

Over 20 years experience

Capture every lead

Know your callers

Or give us a call on0800 046 7193

What our clients say

Running a small business places huge demands on your valuable time, but you always need to be available to your clients or new potential clients.
Having a totally professional organisation that can handle inbound calls (they can also do outbound I believe) can be a huge benefit as you know that your incoming calls are going to be dealt with courteously and efficiently. Zebra connections answer your calls as if they are in your office, with your own script to ensure uniformity and the precision that you are looking. You are almost instantly updated with the details of the caller both with a text message and email to help manage your calls.
Zebra connections have been invaluable to my company for the 15 years they have supported me, ever since I missed that first call, and I have not missed one since.

Eric Chorley
GuardHome Limited
Dedicated To Your Security and Safety.

- Eric Chorley

I have just come from visiting a very old loyal client of mine who has asked me to convey her compliments to Linda who took her phone call this week on my behalf. My client commented on how helpful, professional she was and what a warm telephone manner she had.

- Audrey Doyle

We have used the services of Alan and his team at Zebra Connections for many years, as well as working together on projects to benefit both companies. Being personable, supportive and extremely professional Alan and his colleagues are highly recommended.

- Dave Morgan

Zebra have been there to support IDT from day one – we simply would not have grown from a one-man-band to a £3m+ company without their professionalism and reliability. Thanks!

- Ben Hollingsworth

I have had a few people recently comment on how nice and professional our receptionist is. One who recently visited us was expecting to walk into a big bustling office, which is exactly the impression I want to give, so please pass on my thanks to the girls for the great work.

- Gary O’Donnell

Get in touch for more
information!

0800 046 7193 Contact us
Zebra Conenctions
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Contact

0800 046 7193

alan@zebraconnections.co.uk

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