Home / Who we work with / Trades

Our specialist team supports the following trades:


  1. Plumbing and Heating
  2. Electricians
  3. Oven Cleaning
  4. Alarm Installation
  5. Building & Construction
  6. Gardeners
  7. Fencers
  8. Handymen
  9. Cleaning


See our remote visual support page on how we can save you time and money!

Call Alan or Kaye on 0800 046 7193 for more details on how we can help your business.

Zebra Conenctions

We follow your process

We recognise that each of our clients is going to want things slightly differently, but the following onboarding process is common to all our new clients:
Taking Instructions From You

We'll take as long as it requires to gather all the information we need to provide the professional service you're looking for. We'll liaise with you to produce the necessary documents to help us understand your requirements. This might require a set up fee.

Training & Familiarisation

Probably the most important part of the process. We'll want to become as familiar as possible with your needs before going live.

Going Live

Once we're all set up, we'll test everything this end and send you a confirmation email saying we're ready for you to divert your calls to us. But this isn't the end of process, as we'll adapt and change any aspect of the service if you need us to. There will typically be a bedding-in period.

We provide a complete call answering and admin support service for those who need it, including:

  1. Giving out quotes
  2. Booking appointments in systems such as Commusoft and Servicem8
  3. Taking payment via secure platforms
  4. Promoting service care plans
  5. Liaising with engineers and technicians in the field
  6. Ordering parts
  7. Making last minute changes to the diary when needed
  8. Monitoring and replying to emails
  9. Providing full customer service support

We will shortly be introducing cutting edge technology to enable time and cost saving remote support for the resolution of minor issues without requiring the presence of an engineer or tradesman on site. Watch this space!

Services we offer

Call Answering

Answering your calls when you can't, as if we were working just for you.
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Services we offer

Booking Appointments

Managing your diary to make best use of your time, filling in gaps and keeping your customers happy.
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Services we offer

Email Response

Replying promptly to your email enquiries, improving customer satisfaction and increasing efficiency.
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Services we offer

Liaising with Third Parties

Keeping in touch with suppliers, ordering parts, chasing deliveries and advising on arrival times.
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Get your quote today!

For more information on this service please fill in the form below and a member of the team would be happy to help.

24/7 provision available

Over 20 years experience

Capture every lead

Know your callers

Or give us a call on0800 046 7193

What our clients say

Running a small business places huge demands on your valuable time, but you always need to be available to your clients or new potential clients.
Having a totally professional organisation that can handle inbound calls (they can also do outbound I believe) can be a huge benefit as you know that your incoming calls are going to be dealt with courteously and efficiently. Zebra connections answer your calls as if they are in your office, with your own script to ensure uniformity and the precision that you are looking. You are almost instantly updated with the details of the caller both with a text message and email to help manage your calls.
Zebra connections have been invaluable to my company for the 15 years they have supported me, ever since I missed that first call, and I have not missed one since.

Eric Chorley
GuardHome Limited
Dedicated To Your Security and Safety.

- Eric Chorley

I have just come from visiting a very old loyal client of mine who has asked me to convey her compliments to Linda who took her phone call this week on my behalf. My client commented on how helpful, professional she was and what a warm telephone manner she had.

- Audrey Doyle

We have used the services of Alan and his team at Zebra Connections for many years, as well as working together on projects to benefit both companies. Being personable, supportive and extremely professional Alan and his colleagues are highly recommended.

- Dave Morgan

Zebra have been there to support IDT from day one – we simply would not have grown from a one-man-band to a £3m+ company without their professionalism and reliability. Thanks!

- Ben Hollingsworth

I have had a few people recently comment on how nice and professional our receptionist is. One who recently visited us was expecting to walk into a big bustling office, which is exactly the impression I want to give, so please pass on my thanks to the girls for the great work.

- Gary O’Donnell

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